AFL/641/2026

Job Title: Assistant Sales Administrator

No of Vacancies: 1

Our client, an investment company registered under the co-operative act whose main mandate is to carry out investment activities using member's funds based in Nairobi, is seeking to fill the role of Assistant Sales Administrator

JOB PURPOSE

To support the Sales Department by providing efficient administrative, reporting, and coordination support, ensuring accuracy of sales data, effective customer follow-up, and smooth day-to-day sales operations.

DUTIES AND RESPONSIBILITIES

• Support maintenance and regular updating of accurate sales and customer records. 
• Assist in tracking communication between the sales team and clients to ensure timely follow-ups. 
• Support monitoring of departmental budgets and tracking of sales commissions. 
• Verify accuracy of data in sales orders, invoices, and offer letters before processing. 
• Follow up with clients to obtain missing information and respond to routine queries. 
• Assist in preparation of monthly sales reports and other management reports as required. 
• Maintain organized departmental records, including databases, spreadsheets, minutes, and staff timesheets. 
• Conduct research on potential clients and market trends to support sales initiatives. 
• Serve as a first point of contact for customer inquiries and direct them appropriately. 
• Assist in coordinating communication with external stakeholders, including PR agencies. 
• Support general administrative functions within the Sales Department. 
• Perform any other duties as may be assigned from time to time. 

KEY PERFORMANCE INDICATORS (KPIs):

• Accuracy and timeliness of sales data and reports 
• Turnaround time in processing sales documentation 
• Responsiveness to client and internal queries 
• Completeness and organization of departmental records 
• Effectiveness in supporting sales team activities